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🔥 Master the Art of Delivering Feedback That Drives PerformanceA Live, Virtual Training for People Leaders Who Want to Inspire — Not Just EvaluateIn most companies, feedback is either feared or fumbled. It's rushed. It's vague. And worst of all — it doesn't change behavior.
What if you could turn every feedback conversation into a powerful moment of clarity, motivation, and growth?
Welcome to Delivering Powerful Feedback, a high-impact virtual workshop designed by Rob Friday — one of the top global Predictive Index consultants and the author of Talent Optimizer.

✅ What You'll LearnThis course equips leaders with the skills and frameworks to:
  • Give clear, effective feedback that motivates change
  • Avoid the most common (and costly) performance review mistakes
  • Adapt your communication using Predictive Index behavioral data
  • Use SMART goals to drive accountability and results
Whether you're coaching high-performers or correcting course, you'll walk away ready to lead with confidence and clarity.

📅 Course Agenda SnapshotPart 1: Giving Feedback That Works
  • The TACS model: Timely, Actionable, Constructive, Specific
  • McKinsey's ABC Feedback Framework
  • The “Way We Work” Formula for everyday conversations
  • Live case studies & breakout exercises
Part 2: Annual Performance Reviews Done Right
  • Preparing for the review — manager + employee
  • Avoiding performance rater errors (halo effect, recency bias, etc.)
  • SMART Goal setting that actually sticks
  • Role-play sessions to lock in your learning
Part 3: Using Behavioral Data for Personalized Feedback
  • Understand your team’s drives, needs, and behavioral patterns
  • Use behavioral data to tailor your message for maximum impact

Ideal For:
  • People Managers
  • HR & Talent Leaders
  • Senior Executives
  • Team Leads and Project Managers
Whether you're leading a team of 2 or 200, this course will give you the tools to elevate performance and build a culture of feedback.

About the FacilitatorRob Friday
Managing Principal, Predictive Success | Author | Talent Optimization Expert
With 15+ years coaching leaders at over 100 organizations, Rob brings sharp insight, real-world stories, and practical tools that stick. His approach blends behavioral science with business savvy — making performance management a true leadership advantage.


Why It WorksBecause this isn’t theory. You’ll be practicing live, reflecting on your team’s real behavior patterns, and building feedback skills that stick — all in one action-packed session.

Ready to Lead with Impact?Join us for Delivering Powerful Feedback and turn every performance conversation into a catalyst for growth.


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